Balto® Neck Eco – E-Collar Alternative
Balto® Neck Eco – E-Collar Alternative
Balto® Neck Eco – E-Collar Alternative
Balto® Neck Eco – E-Collar Alternative
balto neck eco brace overview video

Balto® Neck Eco – E-Collar Alternative

Regular price$94.99 CAD
/
Shipping calculated at checkout.

Ideal for:

  • Protects healing sites, open wounds, and allergy flares from self-harming behaviors (should not be used for paws, ears, and eyes protection; body-only)
  • Unobstructed vision for behavioral alternatives to the traditional e-collar

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The Balto® Neck Eco is a comfortable alternative to the traditional e-collar. It can be used to:

  • Prevent pets from disturbing sutures following surgery
  • Discourage unwanted obsessive-compulsive behaviors, such as licking or scratching

It provides body-only coverage and should not be used to protect a pet's paws, ears, or eyes. The brace can comfortably be used alongside the dog's personal harness for daily walks.

Due to the unique shape of their necks, the brace is not recommended for use with sighthounds and bulldogs.

Features:

  • Breathable, but not waterproof, fabric
  • The brace can be worn before and after surgery
  • Excellent wearability
  • Hand washable
Handwashable
Vet approved and preferred
Non-neoprene

Learn How to Properly Fit the Balto Neck Eco to Your Pet

Non-neoprene braces from Balto® are constructed from inferior materials; neoprene is notorious for harboring pathogens, offering insufficient support, and deteriorating rapidly. A range of dimensions guarantees a snug fit. A no-pinch product. Recommended for all ages, unless veterinarians advise otherwise. When applicable, apply the brace in proportionate increments of time for animals under the age of two to avoid potential growth disruptions.

Size Chart

SIZE SKU CIRCUMFERENCE
XX-Small BTNECKXXS One size for all cats and small dog breeds e.g. Chihuahuas
X-Small BTNECKXS 10" - 13.5"
Small BTNECKS 13.5" - 17.5"
Medium BTNECKM 17.5" - 21.5"
Large BTNECKL 21.5" - 25.5"
X-Large BTNECKXL 25.5" - 29.5"

Circumference: Circumference of the neck where a collar usually rests

SIZE SKU CIRCUMFERENCE
XX-Small BTNECKXXS One size for all cats and small dog breeds e.g. Chihuahuas
X-Small BTNECKXS 25 - 35 cm
Small BTNECKS 35 - 45 cm
Medium BTNECKM 45 - 55 cm
Large BTNECKL 55 - 65 cm
X-Large BTNECKXL 65 - 75 cm

Circumference: Circumference of the neck where a collar usually rests

Instructions for Use

Step 1
Prepare the brace by opening the straps and applying it to your dog or cat's neck (Fig. 1).
figure 1 for balto neck eco brace
Step 2
Tightly close with the Velcro straps (Fig. 2).
figure 2 for balto neck eco brace

Shipping Policy for all orders on www.baltocanada.com

Please allow Balto® Canada up to 2 business days for order processing. Once your order has been processed, you should receive it within 3-5 business days. There will be a shipping fee of CA$10.00 per order. Shipping charges are non-refundable.

For any orders wanting to be shipped outside Canada, please contact us at support@baltocanada.com

Please visit our Returns & Exchanges Policy for questions regarding return shipping and exchange shipping.

If for any reason delivery is confirmed by the carrier and the product cannot be found, a police report must be filed before a replacement is sent. If the product is lost by the carrier, Balto® Canada will file a claim and a replacement will be sent.

Start a Return/Exchange

Returns & Refunds

Once the product reaches the purchaser, Balto® Canada reserves the right to refuse a full refund. Balto® Canada will accept returns or requests for refunds for any product within 30 days of receipt of product. Refunds will only be honored if during the initial fitting the product is determined to be a poor fit, function, and/or the product is affecting the health or healing of the patient. Visual inspection may be required.

Returns must be in resale condition to receive a refund. This means that the brace cannot have: hair, wear, dirt, and/or modifications. If the packaging is damaged there will be a 10% restocking fee deducted from that product's refund. After we receive the brace back, we will evaluate its condition and then issue a refund. Balto® Canada does not offer refunds for refusal from your pet to wear the product. If the purchaser simply does not want to use the device for reasons other than those described above, Balto® Canada will not issue a refund.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@baltocanada.com.

Exchanges

The fastest way to ensure you get the correct product is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Once we receive the return or exchange back, we will evaluate its condition and then issue you a refund for the brace returned. Exchanges must be in resale condition to receive a refund. This means that the brace cannot have: hair, wear, dirt, and/or modifications. If the packaging is damaged there will be a 10% restocking fee deducted from that product's refund. After we receive the brace back, we will evaluate its condition and then issue a refund.

We will notify you once we’ve received and inspected your exchange, and let you know if the exchange refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return-for-exchange, please contact us at support@baltocanada.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Return & Exchange Shipping

Balto® Canada will NOT cover the cost of return shipping. If you are needing to exchange your brace, a return mailing label will be provided for you once your request has been approved. Returns and exchanges must be in resale condition to receive a refund. Items sent back to us without first requesting a return or exchange will not be accepted.

If for any reason delivery is confirmed by the carrier and the product cannot be found, a police report must be filed before a replacement is sent. If the product is lost by the carrier, Balto® Canada will file a claim and a replacement will be sent.

RETURN SHIPPING CHARGES ARE NON-REFUNDABLE.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Start a Return or Exchange

To start a return, you can complete our simple Returns & Exchanges Form or contact us at support@baltocanada.com. Please note that returns will need to be sent to the following address:

227g Brunswick blvd. Pointe Claire, QC H9R4X5

You can always contact us for any return or exchange questions at:

support@baltocanada.com.

Tips & Tricks

  • Allow up to two weeks for your pet to fully accept the brace
  • Wear the brace for 30 minutes a day, increasing 30 minutes each day after, for up to 12 hours
  • Consult your veterinarian for specific instructions on when to wear your brace
  • Remove the brace when your animal sleeps at night
  • Inspect your pet for signs of skin irritation. If any are present, contact your veterinarian
  • In addition to wiping the brace clean, keep skin and fur that comes into contact with the brace clean
  • Inspect your brace regularly for any damage

Maintenance & Repair

A clean brace not only prevents infections, irritation, and a stinky smell; but it also allows your brace to last longer. To help support the longevity of your bracing device, here are some of our tips on how to properly clean your orthopedic bracing:

  1. Remove as much hair as possible from any Velcro® frequently to prevent compaction.
  2. Use lint roller or lightly adhesive tape to remove hair from the material of the brace.
  3. By hand, use warm water and a gentle cleansing soap to remove any stains and odors.
  4. Rinse soap thoroughly from the brace
  5. Hang to dry. Once the brace is completely dry, it is ready for use!

The Balto® Neck Eco is a comfortable alternative to the traditional e-collar. It can be used to:

  • Prevent pets from disturbing sutures following surgery
  • Discourage unwanted obsessive-compulsive behaviors, such as licking or scratching

It provides body-only coverage and should not be used to protect a pet's paws, ears, or eyes. The brace can comfortably be used alongside the dog's personal harness for daily walks.

Due to the unique shape of their necks, the brace is not recommended for use with sighthounds and bulldogs.

Features:

  • Breathable, but not waterproof, fabric
  • The brace can be worn before and after surgery
  • Excellent wearability
  • Hand washable
Handwashable
Vet approved and preferred
Non-neoprene

Learn How to Properly Fit the Balto Neck Eco to Your Pet

Non-neoprene braces from Balto® are constructed from inferior materials; neoprene is notorious for harboring pathogens, offering insufficient support, and deteriorating rapidly. A range of dimensions guarantees a snug fit. A no-pinch product. Recommended for all ages, unless veterinarians advise otherwise. When applicable, apply the brace in proportionate increments of time for animals under the age of two to avoid potential growth disruptions.

Size Chart

SIZE SKU CIRCUMFERENCE
XX-Small BTNECKXXS One size for all cats and small dog breeds e.g. Chihuahuas
X-Small BTNECKXS 10" - 13.5"
Small BTNECKS 13.5" - 17.5"
Medium BTNECKM 17.5" - 21.5"
Large BTNECKL 21.5" - 25.5"
X-Large BTNECKXL 25.5" - 29.5"

Circumference: Circumference of the neck where a collar usually rests

SIZE SKU CIRCUMFERENCE
XX-Small BTNECKXXS One size for all cats and small dog breeds e.g. Chihuahuas
X-Small BTNECKXS 25 - 35 cm
Small BTNECKS 35 - 45 cm
Medium BTNECKM 45 - 55 cm
Large BTNECKL 55 - 65 cm
X-Large BTNECKXL 65 - 75 cm

Circumference: Circumference of the neck where a collar usually rests

Instructions for Use

Step 1
Prepare the brace by opening the straps and applying it to your dog or cat's neck (Fig. 1).
figure 1 for balto neck eco brace
Step 2
Tightly close with the Velcro straps (Fig. 2).
figure 2 for balto neck eco brace

Shipping Policy for all orders on www.baltocanada.com

Please allow Balto® Canada up to 2 business days for order processing. Once your order has been processed, you should receive it within 3-5 business days. There will be a shipping fee of CA$10.00 per order. Shipping charges are non-refundable.

For any orders wanting to be shipped outside Canada, please contact us at support@baltocanada.com

Please visit our Returns & Exchanges Policy for questions regarding return shipping and exchange shipping.

If for any reason delivery is confirmed by the carrier and the product cannot be found, a police report must be filed before a replacement is sent. If the product is lost by the carrier, Balto® Canada will file a claim and a replacement will be sent.

Start a Return/Exchange

Returns & Refunds

Once the product reaches the purchaser, Balto® Canada reserves the right to refuse a full refund. Balto® Canada will accept returns or requests for refunds for any product within 30 days of receipt of product. Refunds will only be honored if during the initial fitting the product is determined to be a poor fit, function, and/or the product is affecting the health or healing of the patient. Visual inspection may be required.

Returns must be in resale condition to receive a refund. This means that the brace cannot have: hair, wear, dirt, and/or modifications. If the packaging is damaged there will be a 10% restocking fee deducted from that product's refund. After we receive the brace back, we will evaluate its condition and then issue a refund. Balto® Canada does not offer refunds for refusal from your pet to wear the product. If the purchaser simply does not want to use the device for reasons other than those described above, Balto® Canada will not issue a refund.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@baltocanada.com.

Exchanges

The fastest way to ensure you get the correct product is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Once we receive the return or exchange back, we will evaluate its condition and then issue you a refund for the brace returned. Exchanges must be in resale condition to receive a refund. This means that the brace cannot have: hair, wear, dirt, and/or modifications. If the packaging is damaged there will be a 10% restocking fee deducted from that product's refund. After we receive the brace back, we will evaluate its condition and then issue a refund.

We will notify you once we’ve received and inspected your exchange, and let you know if the exchange refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return-for-exchange, please contact us at support@baltocanada.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Return & Exchange Shipping

Balto® Canada will NOT cover the cost of return shipping. If you are needing to exchange your brace, a return mailing label will be provided for you once your request has been approved. Returns and exchanges must be in resale condition to receive a refund. Items sent back to us without first requesting a return or exchange will not be accepted.

If for any reason delivery is confirmed by the carrier and the product cannot be found, a police report must be filed before a replacement is sent. If the product is lost by the carrier, Balto® Canada will file a claim and a replacement will be sent.

RETURN SHIPPING CHARGES ARE NON-REFUNDABLE.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Start a Return or Exchange

To start a return, you can complete our simple Returns & Exchanges Form or contact us at support@baltocanada.com. Please note that returns will need to be sent to the following address:

227g Brunswick blvd. Pointe Claire, QC H9R4X5

You can always contact us for any return or exchange questions at:

support@baltocanada.com.

  • Allow up to two weeks for your pet to fully accept the brace
  • Wear the brace for 30 minutes a day, increasing 30 minutes each day after, for up to 12 hours
  • Consult your veterinarian for specific instructions on when to wear your brace
  • Remove the brace when your animal sleeps at night
  • Inspect your pet for signs of skin irritation. If any are present, contact your veterinarian
  • In addition to wiping the brace clean, keep skin and fur that comes into contact with the brace clean
  • Inspect your brace regularly for any damage

A clean brace not only prevents infections, irritation, and a stinky smell; but it also allows your brace to last longer. To help support the longevity of your bracing device, here are some of our tips on how to properly clean your orthopedic bracing:

  1. Remove as much hair as possible from any Velcro® frequently to prevent compaction.
  2. Use lint roller or lightly adhesive tape to remove hair from the material of the brace.
  3. By hand, use warm water and a gentle cleansing soap to remove any stains and odors.
  4. Rinse soap thoroughly from the brace
  5. Hang to dry. Once the brace is completely dry, it is ready for use!